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02 February 2010 @ 05:35 pm
Zune 30s won't sync  
My husband and I both have the original Zune 30's (yes, the brown ones), and laptops running Windows Vista. We both updated our Zune software & firmware a week or so ago and now neither one of us can get our Zunes to sync. When we plug it into the laptop like usual, the devices recharge, but the software won't recognize it's there. The most recent podcasts on my device are dated Jan. 31st so it seems to have started late on the 31st or very early February 1st.

Is there a bug in the updates that screws with the 30s, like the 2008/09 NYE bricking? Or is it just us for some reason, two separate 30s refusing to sync to separate laptops, both failing at the same time?

PS Zune settings (on device):
Version 3.30 (39)
Bootloader 435
Current Mood: frustratedfrustrated
Jen!: me- JUMPvanity_breaking on February 3rd, 2010 12:31 am (UTC)
I haven't synced since the update, but I've had a similar problems in the past. Usually the computer will tell me it needs to load new drivers for the Zune, and then doesn't point them to the software. If I leave it plugged in long enough it found it and I was fine from there on, but I did have to reinstall Zune software on XP once.

I'll try to sync when I get home from work and let you know what I get.
Starsongstarsongky on February 3rd, 2010 12:57 am (UTC)
I finally thought to try rebooting the laptop, plugged the Zune in after that and it worked fine. *sigh* Apparently I hadn't rebooted since the update.
Jen!vanity_breaking on February 3rd, 2010 01:02 am (UTC)
I'm so glad it was an easy fix! I forget resarts too...
megalomaniacsteve_friction on February 4th, 2010 12:47 am (UTC)
I haven't updated yet because I was worried about my 30 too. This makes me feel a little better to see that your worked ok.